ZKP Reporting Platform
Management of public waste infrastructure using a QR-code-based reporting system
Challenge
Overflowing bins, lack of feedback channels for citizens, and low engagement in waste separation posed major challenges for municipalities.
Solution
Development of a QR-code-based system allowing citizens to report fill levels or damages in real-time via smartphone. The design focus was on speed and simplicity ('Scan-Tap-Send').
Project Insights
Project Highlights
Concept development for real-time waste management: QR scan on bins for instant fill level, damage, and misuse reports
Research through interviews with municipalities, environmental experts, and residents, plus benchmarking of European smart city initiatives
Modular labeling system and mobile UX for a broad audience — from tourists to elderly residents
Positive citizen response in testing, especially in combination with gamification elements
Implementation still pending due to institutional reservations — foundation laid for pilot projects in municipalities
Services
Project Duration
8 months
Year
2023